Question 1

How quickly will my digital Santa letter arrive?

Accepted Answer

Your finished PDF will be delivered by email within 12 hours of ordering, ready for you to print at home or through a local print shop.

Question 2

What can I personalise?

Accepted Answer

Every design includes your child’s name. You’ll enter it carefully when placing your order so Santa’s letter feels made just for them.

Question 3

Is anything sent through the post?

Accepted Answer

No. This is a digital Santa letter UK service. Your order arrives as a high-quality PDF, giving you control over the paper, envelope and moment it appears.

Question 4

What paper should I use?

Accepted Answer

For the most convincing result, choose warm white or cream A4 paper between 100 and 160 gsm. Our printing guide explains the best settings.

Question 5

What is included in the £5.99 bundle?

Accepted Answer

The bundle includes one personalised Letter from Santa and one coordinating Nice List certificate, both supplied as print-ready digital files.

Question 6

Can I order for more than one child?

Accepted Answer

Yes. Please place a separate order for each child so every file can be personalised correctly.

Everything you need to know

Still wondering?

Give them proof they’re on the Nice List.